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	<title>Comments for Abstraction</title>
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	<link>http://www.chrishoover.org</link>
	<description>Chris Hoover's blog</description>
	<lastBuildDate>Mon, 25 May 2009 05:56:50 -0600</lastBuildDate>
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		<title>Comment on The free market will dictate the terms of net &#8220;neutrality&#8221; by ChrisHoover</title>
		<link>http://www.chrishoover.org/uncategorized/the-free-market-will-dictate-the-terms-of-net-neutrality/comment-page-1/#comment-3445</link>
		<dc:creator>ChrisHoover</dc:creator>
		<pubDate>Mon, 25 May 2009 05:56:50 +0000</pubDate>
		<guid isPermaLink="false">http://www.chrishoover.org/?p=97#comment-3445</guid>
		<description>You&#039;re right, mobile phone traffic is comparatively nothing.  It&#039;s been so for a decade and more, which is why flat rate pricing is ubiquitous.  My argument is that traffic on mobile networks -- not just from phones, but from netbooks and similar devices -- is going to explode. 

To manage the demand, infrastructure investment is vital.  It&#039;s happening, too, with LTE announcements happening constantly.    That&#039;s great.   But it ain&#039;t going to be funded with flat rate pricing.   The economics demand that pricing models change, or infrastructure investment slows, or both.

Because it&#039;s hard to change business models quickly, and because the revenue as a function of demand has diminished dramatically in over the past couple years, I&#039;m betting on &quot;both.&quot;

Diminished return on investment means slower investment.  Which means slower expansion of infrastructure.   With demand continuing to increase, this means mobile bandwidth will emerge as a finite resource.

Which will drive a Darwinian exploration of new business models.  The bad news is that some Operators will not emerge as healthy businesses.  The good news is that the ones left standing will make a boatload, and I mean a boatload, of money.  Or they&#039;ll screw it all up and barely chug along as meaningless bit pipes, relegating all the revenue to the service providers on the edge.

In this context, the water utility analogy doesn&#039;t apply.  A better analogy perhaps is FedEx.  For a long time (imagine), very few people needed next day delivery service, so FedEx sold it at a flat rate.  All you can send, as big a package as you like, as often as you like, for 10 bucks a month.  Now imagine that suddenly every business in the world needs FedEx and piles on to the service.  Something&#039;s gonna give...</description>
		<content:encoded><![CDATA[<p>You&#8217;re right, mobile phone traffic is comparatively nothing.  It&#8217;s been so for a decade and more, which is why flat rate pricing is ubiquitous.  My argument is that traffic on mobile networks &#8212; not just from phones, but from netbooks and similar devices &#8212; is going to explode. </p>
<p>To manage the demand, infrastructure investment is vital.  It&#8217;s happening, too, with LTE announcements happening constantly.    That&#8217;s great.   But it ain&#8217;t going to be funded with flat rate pricing.   The economics demand that pricing models change, or infrastructure investment slows, or both.</p>
<p>Because it&#8217;s hard to change business models quickly, and because the revenue as a function of demand has diminished dramatically in over the past couple years, I&#8217;m betting on &#8220;both.&#8221;</p>
<p>Diminished return on investment means slower investment.  Which means slower expansion of infrastructure.   With demand continuing to increase, this means mobile bandwidth will emerge as a finite resource.</p>
<p>Which will drive a Darwinian exploration of new business models.  The bad news is that some Operators will not emerge as healthy businesses.  The good news is that the ones left standing will make a boatload, and I mean a boatload, of money.  Or they&#8217;ll screw it all up and barely chug along as meaningless bit pipes, relegating all the revenue to the service providers on the edge.</p>
<p>In this context, the water utility analogy doesn&#8217;t apply.  A better analogy perhaps is FedEx.  For a long time (imagine), very few people needed next day delivery service, so FedEx sold it at a flat rate.  All you can send, as big a package as you like, as often as you like, for 10 bucks a month.  Now imagine that suddenly every business in the world needs FedEx and piles on to the service.  Something&#8217;s gonna give&#8230;</p>
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		<title>Comment on The free market will dictate the terms of net &#8220;neutrality&#8221; by Jason</title>
		<link>http://www.chrishoover.org/uncategorized/the-free-market-will-dictate-the-terms-of-net-neutrality/comment-page-1/#comment-3407</link>
		<dc:creator>Jason</dc:creator>
		<pubDate>Thu, 14 May 2009 03:45:57 +0000</pubDate>
		<guid isPermaLink="false">http://www.chrishoover.org/?p=97#comment-3407</guid>
		<description>I don&#039;t really buy into the &quot;network resources are finite&quot; argument.

Mobile phone traffic is a drop in the bucket compared with the bandwidth being used in the home.

Comcast&#039;s tiers run from 12 Mbps up to 50 Mbps.  AT&amp;T&#039;s U-Verse tiers run from 1.5 Mbps to 18 Mbps.

If I remember correctly, Time Warner pulled back its plan to expand its trials for limiting the bandwidth cap of its subscribers.

I&#039;m no expert, but a little searching turned up AT&amp;T&#039;s 3G network provides up to 3.6 Mbps now (with the potential to double to 7.2 Mbps).  In reality, I imagine the usage pattern is very different on mobile.  I doubt there&#039;s a lot of people streaming hi-def TV on their phone (though I believe things like Slingbox may change that).

On the cable end, I believe things like DOCSIS 3.0 may help alleviate bottlenecks (again, not my area of expertise).  But, so far, I haven&#039;t seen a convincing argument that the internet&#039;s sky is falling.

Subscribers don&#039;t care if their bandwidth is restricted until normal activities includes things that require higher bandwidth.  Several years ago, no one would even think about streaming movies over the internet to their home TVs.  Now there&#039;s plenty of people that do it.

Of course, no one would have thought VoIP would have become as popular as it has (Comcast, U-Verse, etc.)

Gone are the days when the only high-traffic users were people downloading illegal music/movies.

Continuing the water supply metaphor...With the state of things today, it&#039;s as if the water company can restric your water supply because it didn&#039;t like how much water you used while watering your lawn.

Anyway...enough rambling. :)

--Jason</description>
		<content:encoded><![CDATA[<p>I don&#8217;t really buy into the &#8220;network resources are finite&#8221; argument.</p>
<p>Mobile phone traffic is a drop in the bucket compared with the bandwidth being used in the home.</p>
<p>Comcast&#8217;s tiers run from 12 Mbps up to 50 Mbps.  AT&amp;T&#8217;s U-Verse tiers run from 1.5 Mbps to 18 Mbps.</p>
<p>If I remember correctly, Time Warner pulled back its plan to expand its trials for limiting the bandwidth cap of its subscribers.</p>
<p>I&#8217;m no expert, but a little searching turned up AT&amp;T&#8217;s 3G network provides up to 3.6 Mbps now (with the potential to double to 7.2 Mbps).  In reality, I imagine the usage pattern is very different on mobile.  I doubt there&#8217;s a lot of people streaming hi-def TV on their phone (though I believe things like Slingbox may change that).</p>
<p>On the cable end, I believe things like DOCSIS 3.0 may help alleviate bottlenecks (again, not my area of expertise).  But, so far, I haven&#8217;t seen a convincing argument that the internet&#8217;s sky is falling.</p>
<p>Subscribers don&#8217;t care if their bandwidth is restricted until normal activities includes things that require higher bandwidth.  Several years ago, no one would even think about streaming movies over the internet to their home TVs.  Now there&#8217;s plenty of people that do it.</p>
<p>Of course, no one would have thought VoIP would have become as popular as it has (Comcast, U-Verse, etc.)</p>
<p>Gone are the days when the only high-traffic users were people downloading illegal music/movies.</p>
<p>Continuing the water supply metaphor&#8230;With the state of things today, it&#8217;s as if the water company can restric your water supply because it didn&#8217;t like how much water you used while watering your lawn.</p>
<p>Anyway&#8230;enough rambling. <img src='http://www.chrishoover.org/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>&#8211;Jason</p>
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		<title>Comment on Transitions, transitions by Karen Gamble</title>
		<link>http://www.chrishoover.org/uncategorized/transitions-transitions/comment-page-1/#comment-92</link>
		<dc:creator>Karen Gamble</dc:creator>
		<pubDate>Fri, 02 Nov 2007 01:47:14 +0000</pubDate>
		<guid isPermaLink="false">http://www.chrishoover.org/uncategorized/transitions-transitions/#comment-92</guid>
		<description>Your little car reminded me of our trip to England/Scotland in 2000. Pete volunteered to drive. Actually, I refused to drive, knowing that at any minute, I too would swerve back onto the &quot;right&quot; side of the road, thereby leaving my daughter parentless -- and all my fault. (Oh yeah, I&#039;m so Catholic...) When we were in London for our last day, eating lunch at a really nice pub, we saw a car that looked like a shoe. Small shoe, at that. It held *maybe* one adult, if it was a thin adult. Pete and I did a double take, blinked twice, and went back to our pub meal. 
Thanks for the memories, &amp; have a safe trip home.</description>
		<content:encoded><![CDATA[<p>Your little car reminded me of our trip to England/Scotland in 2000. Pete volunteered to drive. Actually, I refused to drive, knowing that at any minute, I too would swerve back onto the &#8220;right&#8221; side of the road, thereby leaving my daughter parentless &#8212; and all my fault. (Oh yeah, I&#8217;m so Catholic&#8230;) When we were in London for our last day, eating lunch at a really nice pub, we saw a car that looked like a shoe. Small shoe, at that. It held *maybe* one adult, if it was a thin adult. Pete and I did a double take, blinked twice, and went back to our pub meal.<br />
Thanks for the memories, &amp; have a safe trip home.</p>
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		<title>Comment on For a more productive team, put the pressure on (within reason) by giles</title>
		<link>http://www.chrishoover.org/leadership/leaders-must-introduce-gentle-stress-into-a-team-to-effectively-motivate-them-to-help-them-reach-their-full-potential/comment-page-1/#comment-34</link>
		<dc:creator>giles</dc:creator>
		<pubDate>Mon, 15 Oct 2007 09:03:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.chrishoover.org/leadership/leaders-must-introduce-gentle-stress-into-a-team-to-effectively-motivate-them-to-help-them-reach-their-full-potential/#comment-34</guid>
		<description>:)
i feel better already!!

i guess that plays into all sorts of leadership practices.

One thing that is implied here rather than stated is a person&#039;s planning and organisational skills. 

In my experience the procrastination you describe sometimes masks a person or teams poor planning ability which is probably covered by &#039;unprofessionalism&#039; as you say, but the two are different i think.

it would be interesting to be able to see some stats on the reasons for frantic deadline-approaching effort/performance 

motivation, planning, prioritisation etc</description>
		<content:encoded><![CDATA[<p> <img src='http://www.chrishoover.org/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /><br />
i feel better already!!</p>
<p>i guess that plays into all sorts of leadership practices.</p>
<p>One thing that is implied here rather than stated is a person&#8217;s planning and organisational skills. </p>
<p>In my experience the procrastination you describe sometimes masks a person or teams poor planning ability which is probably covered by &#8216;unprofessionalism&#8217; as you say, but the two are different i think.</p>
<p>it would be interesting to be able to see some stats on the reasons for frantic deadline-approaching effort/performance </p>
<p>motivation, planning, prioritisation etc</p>
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		<title>Comment on Meetings wanted by " &#187; No one likes a whiner or a slacker" by Abstraction, Inc.</title>
		<link>http://www.chrishoover.org/leadership/you-know-what-we-need-more-meetings/comment-page-1/#comment-10</link>
		<dc:creator>" &#187; No one likes a whiner or a slacker" by Abstraction, Inc.</dc:creator>
		<pubDate>Fri, 21 Sep 2007 22:58:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.chrishoover.org/leadership/you-know-what-we-need-more-meetings/#comment-10</guid>
		<description>[...] a previous post I broke a taboo by expressing my feeling that &#8220;some meetings are an important, and often [...]</description>
		<content:encoded><![CDATA[<p>[...] a previous post I broke a taboo by expressing my feeling that &#8220;some meetings are an important, and often [...]</p>
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		<title>Comment on Amusing tales of Product Managers by Giovanni Tabaracci</title>
		<link>http://www.chrishoover.org/general-mutterings/amusing-tales-of-product-managers/comment-page-1/#comment-9</link>
		<dc:creator>Giovanni Tabaracci</dc:creator>
		<pubDate>Tue, 11 Sep 2007 16:54:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.chrishoover.org/general-mutterings/amusing-tales-of-product-managers/#comment-9</guid>
		<description>Hallelujah to that. Nothing worse than a loser project/company that you have to make appear successful. I may not look like Tom Cruise, but that doesn&#039;t mean I can&#039;t act. A whole lot of practice at my company.</description>
		<content:encoded><![CDATA[<p>Hallelujah to that. Nothing worse than a loser project/company that you have to make appear successful. I may not look like Tom Cruise, but that doesn&#8217;t mean I can&#8217;t act. A whole lot of practice at my company.</p>
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		<title>Comment on Tact filters by Audrey</title>
		<link>http://www.chrishoover.org/general-mutterings/tact-filters/comment-page-1/#comment-8</link>
		<dc:creator>Audrey</dc:creator>
		<pubDate>Fri, 07 Sep 2007 18:55:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.chrishoover.org/uncategorized/tact-filters/#comment-8</guid>
		<description>I like it. Kind of the opposite of Ze Frank&#039;s Communication #1:
http://www.zefrank.com/punc/</description>
		<content:encoded><![CDATA[<p>I like it. Kind of the opposite of Ze Frank&#8217;s Communication #1:<br />
<a href="http://www.zefrank.com/punc/" rel="nofollow">http://www.zefrank.com/punc/</a></p>
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		<title>Comment on Communicating Product Requirements by ChrisHoover</title>
		<link>http://www.chrishoover.org/product-management/communicating-product-requirements/comment-page-1/#comment-7</link>
		<dc:creator>ChrisHoover</dc:creator>
		<pubDate>Thu, 30 Aug 2007 02:54:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.chrishoover.org/product-management/communicating-product-requirements/#comment-7</guid>
		<description>I agree that discovering customer&#039;s problems is an important component of product management, but I&#039;m not sure I&#039;d go so far as to say it&#039;s the fundamental reason for product management.  There are other important aspects: you have to define a solution to that problem, and that solution must be viable in the market such that people are willing to pay for it.

To my mind, a product manager is judged against a single metric: the success of his/her product.  Saying that &quot;a product manager&#039;s raison dâ€™etre is to define requirements...for a successful product&quot; is another way to say that.

This could indeed mean discovering a problem and defining a solution, but it could also mean defining a better solution to a well-known problem, or even making a well-known solution easier to use, or finding a way to make an existing solution cheaper, etc.

Also, many products don&#039;t solve problems per se.  I&#039;ve got a theory that the value of a product to an enterprise can be measured in dollars, but the value of a consumer product can sometimes be measured in another currency: happiness.  Thus some valuable products don&#039;t solve problems as much as they increase happiness (directly or by reducing the onerousness of a task).

That&#039;s probably the topic of a post, though :-)</description>
		<content:encoded><![CDATA[<p>I agree that discovering customer&#8217;s problems is an important component of product management, but I&#8217;m not sure I&#8217;d go so far as to say it&#8217;s the fundamental reason for product management.  There are other important aspects: you have to define a solution to that problem, and that solution must be viable in the market such that people are willing to pay for it.</p>
<p>To my mind, a product manager is judged against a single metric: the success of his/her product.  Saying that &#8220;a product manager&#8217;s raison dâ€™etre is to define requirements&#8230;for a successful product&#8221; is another way to say that.</p>
<p>This could indeed mean discovering a problem and defining a solution, but it could also mean defining a better solution to a well-known problem, or even making a well-known solution easier to use, or finding a way to make an existing solution cheaper, etc.</p>
<p>Also, many products don&#8217;t solve problems per se.  I&#8217;ve got a theory that the value of a product to an enterprise can be measured in dollars, but the value of a consumer product can sometimes be measured in another currency: happiness.  Thus some valuable products don&#8217;t solve problems as much as they increase happiness (directly or by reducing the onerousness of a task).</p>
<p>That&#8217;s probably the topic of a post, though <img src='http://www.chrishoover.org/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
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		<title>Comment on Communicating Product Requirements by Paul Young</title>
		<link>http://www.chrishoover.org/product-management/communicating-product-requirements/comment-page-1/#comment-6</link>
		<dc:creator>Paul Young</dc:creator>
		<pubDate>Thu, 30 Aug 2007 01:42:30 +0000</pubDate>
		<guid isPermaLink="false">http://www.chrishoover.org/product-management/communicating-product-requirements/#comment-6</guid>
		<description>I would say that the Product Manager&#039;s reason to exist is to discover problems that the customer needs to be solved.  Writing requirements for Design or Engineering is just a means to further the goal of solving that problem.

I do like the idea of putting Engineering in change control; except for the fact that they tend to use the &quot;dependency&quot; loophole a lot.</description>
		<content:encoded><![CDATA[<p>I would say that the Product Manager&#8217;s reason to exist is to discover problems that the customer needs to be solved.  Writing requirements for Design or Engineering is just a means to further the goal of solving that problem.</p>
<p>I do like the idea of putting Engineering in change control; except for the fact that they tend to use the &#8220;dependency&#8221; loophole a lot.</p>
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		<title>Comment on Communicating Product Requirements by ChrisHoover</title>
		<link>http://www.chrishoover.org/product-management/communicating-product-requirements/comment-page-1/#comment-5</link>
		<dc:creator>ChrisHoover</dc:creator>
		<pubDate>Wed, 29 Aug 2007 21:54:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.chrishoover.org/product-management/communicating-product-requirements/#comment-5</guid>
		<description>Touche, and mea culpa.  I&#039;m spending my time these days managing a product that&#039;s deployed deep in the network; it&#039;s all about algorithms and efficiency, thus engineering is my primary internal constituency.

That sentence reflected my present circumstances more than a philosophical point of view.</description>
		<content:encoded><![CDATA[<p>Touche, and mea culpa.  I&#8217;m spending my time these days managing a product that&#8217;s deployed deep in the network; it&#8217;s all about algorithms and efficiency, thus engineering is my primary internal constituency.</p>
<p>That sentence reflected my present circumstances more than a philosophical point of view.</p>
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